We want to make your experience with us the best it possibly can be, and we’re happy to help in any way we can, including providing refunds when they’re due.

If your order falls short, something goes wrong, or you’re just not happy with how everything turned out, we want to help! Reach out to our team by sending us an email to info@craftbeerjerky.com and we’ll do whatever it takes to make things right.

It usually takes 5-10 business days for refunds to post to your bank account. If you’re not seeing your refund after 10 business days, feel free to reach out to our team and we’ll be glad to help!

If you’re not completely satisfied with your order or gift, please let us know. Our customer service team is ready to solve your problems quickly and efficiently.

If you just have to send it back, please reach out to our team by email to info@craftbeerjerky.com and we’ll help make your return quick and painless.